Shipping & Delivery Policy

Effective: 20 October 2026 · Lumi desktop app by Overpowered Studios

Digital product - nothing is shipped

Lumi is software for Windows and macOS that you download from our website. No physical goods are shipped and there are no shipping charges.

Instant delivery

Your purchase is linked to your Lumi account. As soon as the payment is confirmed (usually within a few seconds, at most a few minutes), you can download LumiSetup from the Download page, sign in, and use Lumi. A receipt is emailed to you.

Didn't receive access?

If Lumi still says you haven't paid 30 minutes after a successful payment, email us with your payment receipt and we'll activate it straight away.